Refund policy

Thank you for shopping with My Knotted Yarn Balls! We take great care in creating our 3D-printed yarn bowls and want you to love your purchase. If there’s an issue, we’re here to help.

Returns & Refunds

• Return Window: Returns can be requested within 14 days of delivery.
• Item Condition: Items must be returned in their original, new, and unused condition.
• Return Shipping: Return shipping costs are the buyer’s responsibility.
• Shipping Costs: Original shipping fees are non-refundable.
• Approval Required: All refunds must be approved before a return is initiated.
• Return Transit Damage: We are not responsible for damage during return shipping, so please package securely and use tracking.

Damaged or Defective Items

If your yarn bowl arrives damaged or defective, please contact us within 48 hours of delivery. Include clear photos of the item and packaging so we can review and resolve the issue promptly with a refund or replacement.

For any questions or concerns, feel free to reach out. We appreciate your support of our small business—happy crafting! 🧶✨