FAQ
Welcome to the My Knotted Yarn Balls FAQ! Below you'll find answers to our most frequently asked questions. If you need further assistance, feel free to reach out to us!
1. What materials are your yarn bowls made from?
Our yarn bowls are made from high-quality 3D printed PLA material, which is durable, lightweight, and eco-friendly.
2. Can I request a return or refund?
Yes, returns can be requested within 14 days of delivery. The item must be in its original, new, and unused condition. Please see our full Refund Policy for more details.
3. Do you ship internationally?
Yes, we offer international shipping! Shipping times and costs vary depending on your location. Buyers are responsible for any customs duties, taxes, or fees that may apply.
4. How long does it take to receive my order?
Orders are typically shipped within 2-3 business days, and delivery within the USA usually takes 3-7 business days. International orders may take 7-21 business days depending on your location and customs.
5. How can I contact you?
You can reach us via email at myknottedyarnballs@gmail.com or connect with us on social media:
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If you have any other questions or need assistance, don't hesitate to reach out! Happy crafting!